Privacy Policy
We, meaning the RIIO-T3 website, as the Data Controller, are committed to respecting your privacy and complying with applicable data privacy laws. This notice outlines how “we” collect and use your information.
We have provided this Privacy Policy Statement to help you understand how we collect, use and protect your information when you visit this website.
We wish to help you make informed decisions, so please take a few moments to read the sections below and learn how we use your personal information.
How we use your personal information
When you use this website
We use cookies to automatically log our website visitor's domain and IP address. This data is used to see where the website is being accessed from and to help better understand website usage, so that we can improve our service to you. Further information about how we use Cookies can be found here.
We cannot be responsible for the privacy policies and practices of other websites you access, even if you access the third-party website using links from our website. We recommend that you check the policy of each website you visit and contact the owner or operator of such website if you have any concerns or questions.
Responding to your enquiries
The personal information we collect, and how we use it, will vary depending on how you communicate with us and the nature of your enquiry. We will only use the minimum amount of information necessary to meet the purpose.
Who has access to your personal information?
Personal information will be processed by how users interact with this website.
How do we keep your information secure?
We take all reasonable and appropriate steps to keep your personal information secure and to protect it from misuse, loss, or unauthorised access. We do this by having in place a range of appropriate technical and organisational measures.
International Transfers
If using external service providers, we take all reasonable steps to ensure that your personal data is processed securely. We will only transfer personal information outside the United Kingdom where it is compliant with applicable data protection legislation and the means of transfer provides adequate safeguards in relation to your personal information.
What can I do if I am not satisfied with how my personal information is processed?
If you are not satisfied with how we use your personal information, you have right to lodge a complaint with the Information Commissioner. For more information please visit the Information Commissioner’s office at www.ico.org.uk/make-a-complaint/ or call them on 0303 123 1113.
Effective date: August 2024
